Frequently Asked  Questions

Q      How do I book an event?
A      Call or email us and we’ll set up an appointment to help you create a truly memorable event with beautiful place settings your guests will admire!

Q      How are events priced?
A      Place settings are priced per ensemble or per piece, multiplied by the number of attendees. You can create your dream event by choosing from many pre-selected ensembles, which are priced as packages and save you time and money. Or you can choose items individually, each coming with an individual price, and allowing you to give your event a more personal look.

Q      Do I pay in advance?
A      We require just a 50% deposit at the time of your booking. The balance of your order can be paid prior to or on the day of delivery.

Q      When should I make my reservation?
A      Early planning will ensure that our items will be available for your event. We take orders up to a year in advance.

Q      What if I have a last-minute event?
A      Even if your event is the following day, we’ll do everything we can to accommodate you.

Q      I need more than just beautiful place settings, but other items as well. What else do you stock?
A      Beyond our elegant and one-of-a-kind dinnerware and flatware, we stock tablecloths, coffee service, vases, pottery, and many more items to make your tables memorable. Because our inventory expands constantly, please feel free to call or email us with your requests.

Q      Can my order be changed?
A      We work tirelessly to accommodate our customers, so feel free to call us up to a week before your event to adjust your needs.

Q      Of course you do dishes…
A      Of course we do dishes! We promptly clear all of our items away after your event, leaving you free to enjoy more time with your guests.

Q      But do you handle set up as well?
A      A two-hour set up time is included in our price for each event. If you require additional set up time, there may be an additional charge.

Q       How about delivery and pickup?
A      We are happy to provide complete delivery and pickup of all items we rent. Our charge is based on distance to the event.

Q       Oops! What happens if an item is broken, damaged, or missing?
A      Accidents happen, which is why all events require a small damage deposit prior to the event. We simply deduct a $5.00 charge for each missing or damaged item.

Q       Are unused items refundable?
A      Due to the costs of transporting items to and from events, we are unable to issue refunds for unused items.